Fellow Pynksters, I’ve just finished a User Research class that I completed in pursuit of a User Experience Design career, and I want to put this new knowledge to work immediately.
So who wants to help with an experiment?
Here’s the idea: Monthly research projects on Pynkster’s crowd experience (from within the Pynkster crowd). started just days after the launch of Pynk Beta 2.0
In the spirit of collaboration and cooperation, each month’s study will be co-designed by the crowd. To keep this month simple, July’s input is a vote on two options: a Satisfaction Survey, or a User Diary Study.
Before getting right to the survey, I’ll explain these two options.
Satisfaction Survey - [Links to Survey Monkey - Surveys 101]: Somewhat self explanatory - I’ll design a survey to examine the crowd’s satisfaction on the Pynk Beta upgrades. Questions will focus on the new designs, functions and features of the new beta to help build insights into the crowd’s likes and dislikes regarding the upgrade.
User Diary Study - [links to Nielsen Norman group’s Diary Study description]: In a user diary, volunteer Pynksters would track their use of the Pynk beta each time they sign into the app or website for one full week. I would create a diary template to send to volunteers, which would include the below categories for data collection:
- Time logged in
- Time logged out
- Intended purpose for logging in
- Ability to complete the intended purpose
- Satisfaction level (scale 1-5)
- 1-3 feeling words describing your experience
If you vote for a diary study method, please be willing to also volunteer to participate in the diary study. A diary study is much more time intensive than a survey for participants and researchers. If we complete a diary study, we need enough committed volunteers to make it meaningful.
For either method, I’ll share the results, and we’ll discuss implications regarding crowd suggestions to the design team, and to decide on August’s research project.
So, Pynksters, what’ll it be? Give us your answer below. This survey will close Sunday July 12th at 11:59 PM PST (west coast, North America).
- Satisfaction Survey - “Let’s start small and keep this first study very manageable”
- Diary Study - “Let’s go big! I want to know more details about how are we using and experiencing the new beta!”