Assuming that you cannot obtain any of the required documents and you have already contacted us at firstname.lastname@example.org to discuss this further, You will not be able to withdraw or participate further in Pynk unfortunately. KYC is a legal requirement and is, unfortunately, unavoidable as part of our due diligence in protecting our customers.
We appreciate the KYC process can be tricky, hard and even frustrating but we promise it will be worth it in the end!
We’ve made a little survey to help us help you, which is the best kind of help really. Please fill it out to the best of your ability and we can give you one-to-one support on your KYC needs.
Free one-to-one support, tailored to you and your specific KYC process needs, what is not to love?